Relationship Management – alle Bücher und CDs online kaufen

Effektives Customer Relationship Management

Dieses CRM-Standardwerk behandelt die wesentlichen Fragen im Rahmen der Einsetzung und Organisation von Customer Relationship Management. Dies betrifft sowohl die Verzahnung mit Marketing- und Vertriebspr…

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Buch

Claudia Thonet
Der agile Vertrieb

Edition Sales Excellence

Agile Prinzipien und Frameworks wurden zwar für die Entwicklung komplexer Produkte geschaffen, doch sie lassen sich auch im Vertrieb gewinnbringend nutzen. Mit diesem Buch erhalten Geschäftsführer, Vertri…

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Andreas Schmidt
Wissenszentrierte CRM-Strategien

Kundenzentrierte Unternehmensführung

Zukünftig wird der Kunde nicht mehr länger nur der "Abnehmer" von Produkten und Dienstleistungen sein. Er wird vielmehr selbst Gestalter dieser Produkte - integriert in die Wertschöpfungsprozess…

Erscheint bald

Buch

Manfred Bruhn, Karsten Hadwich, Maxim Saleschus
Customer-Dominant Logic

This book provides a structured overview of Customer-Dominant Logic and formulates fundamental principles that form the basis for a realignment of customer-oriented corporate management. Customer-Dominant…

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Buch

Kurt Tepperwein
Heile dein inneres Kind

Unsicherheiten und Ängste, die uns schon als Kind geplagt haben, manifestieren sich oft im Erwachsenenalter und können zur unüberwindbaren Hürde werden. Wer also regelmäßig mit negativen Emotionen zu kämp…

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Susan Campbell
From Triggered to Tranquil

"A self-help guide for anyone who has ever become upset, defensive, numb, or disoriented by another person's behavior. The author helps readers understand their emotional triggers, reframe the situat…

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Anja Jahnke,
Gewittergefühle

Eine ermutigende Geschichte für Groß und Klein, seinen eigenen Weg zu gehen und herausfordernden Gefühlen zu begegnen.>>Immer wenn sie mich Jim-Panse nennen und wie die Affen um mich herumspringen, …

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ESG

Keep On Moving

Product Information Sampled on TV ads, lauded by critics and swooned over on the dancefloor, ESG's post-punk took out the grunge and polished the basics. »Keep On Moving« was released just over ten year…

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CD

Jeremie Kubicek, Steve Cockram
The Communication Code

PRAISE FOR THE COMMUNICATION CODE"In all of my years of leading organizations, positive relationships were the key tenets. If people can trust each other then they can communicate effectively. The wo…

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Buch

Elizabeth Wardle
Writing Rediscovered

Reframe Your Ideas About Writing. Reclaim Your Power as a Writer.In Writing Rediscovered, author and writing scholar Elizabeth Wardle invites you to transform your approach to writing through nine powerfu…

lieferbar ab 30.9.2025.

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Tim Christophersen
Generation Restoration

Discover and define a new relationship between humanity and natureIn Generation Restoration: How to Fix Our Relationship Crisis with Mother Nature Vice President of Climate Action at Salesforce, Tim Chris…

lieferbar ab 14.10.2025.

Buch

Patricia Erbe
Building Bonds with Learners

"Positive relationships between teachers and students can make the difference in promoting academic, social, and emotional success inside and outside the classroom. In Building Bonds With Learners: T…

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Buch

Henrietta L Moore, Arthur Kay
Roadkill

Explore the financial, social, ethical, and environmental impacts of our obsession with, and dependency on, cars. Learn how to change the way we use them.Roadkill: Unveiling the True Cost of Our Toxic Rel…

lieferbar ab 12.8.2025.

Buch

Deborah S Kennard
EMDR for Anger Management

Inappropriate, intense, and uncontrolled anger is often linked to unresolved trauma. Grounded in somatic and attachment-focused EMDR (SAFE), this evidence-based guide offers a self-guided approach to help…

lieferbar ab 1.10.2025.

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Shannah Game
Unraveling Your Relationship with Money

Ready to stop letting money control your life? Unraveling Your Relationship with Money: Ditch Your Money Trauma So You Can Live an Abundant Life is the no-fluff guide to taking back your power. This isn't…

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Russell Kolts
The Anger Workbook

Learn how to control your anger and stop letting it control youAnger is one of the most difficult emotions for human beings to cope with. If our anger is unmanaged, we can end up behaving in destructive w…

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David B Wexler
The Stop Program for Women

The STOP Program for Women addresses the rapidly increasing awareness of domestic violence perpetrated by women and the need for quality treatment services. These updated worksheets and exercises, fully i…

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Brit Barron
Do You Still Talk to Grandma? Workbook

With this incredible workbook, renowned motivational speaker, teacher, and storyteller Brit Barron will guide you in the emotional work of holding on to your deepest convictions without giving up on the p…

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Amber Thornton
A Parent's Guide to Self-Regulation

Discover tools and techniques for emotional regulation and managing behavior in this evidence-based parenting book designed to support overstressed parents and caregivers.As the millennial generation move…

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George Pointon
Teacher Man

I asked my Year 1 class, 'What's the best thing that's ever happened to you?'

lieferbar ab 14.10.2025.

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